Can we help?

Our Customer Care Team is accessible Monday through Friday, 9 a.m. to 5 p.m., to address any order or service-related questions. They also value your feedback.

Access your account to view the status of your orders

You can check your order status and tracking details by accessing your account. To do so, simply login to your account and click on the "My Orders" tab. From there, you will be able to see the status of your order as well as the tracking details.

Online Assistance

We offer live chat support Monday-Friday, 9am-5pm SLST. Alternatively, you can send us a message on WhatsApp, Facebook, or Instagram and we'll get back to you as soon as possible.

Contact Form

Reach us by filling out the contact form below. We'll be in touch soon to answer any of your questions or help you with whatever you need.

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  • Orion Xoxo (Pvt) Ltd.

    contact@orionxoxo.lk

  • *Please note that our offices are not operating on Sunday or public holidays.

  • Follow us

  • CALL US

    Monday–Friday: 10am–4pm
    Saturday: 11am–2pm

    Tel. 0912 298 380

  • E-MAIL US

    A member of the ORION XO team will respond as soon as possible.

    Send an e-mail

  • FAQ

    Find answers to commonly raised questions.

    Explore FAQ

  • AFFILIATE PROGRAM

    You can learn more about our program before signing up.

    Affiliate Portal

  • LIVE CHAT

    We connect you with a member of our team when they are available.

    Chat now

  • BNPL

    For any support inquiries regarding "buy now, pay later," please reach out to Mintpay.

    Mintpay Support