Can we help?
Our Customer Care Team is accessible Monday through Friday, 9 a.m. to 5 p.m., to address any order or service-related questions. They also value your feedback.
Access your account to view the status of your orders
You can check your order status and tracking details by accessing your account. To do so, simply login to your account and click on the "My Orders" tab. From there, you will be able to see the status of your order as well as the tracking details.
Contact Form
Reach us by filling out the contact form below. We'll be in touch soon to answer any of your questions or help you with whatever you need.
-
Orion Xoxo (Pvt) Ltd.
contact@orionxoxo.lk - *Please note that our offices are not operating on Sunday or public holidays.
-
Follow us
-
CALL US
Monday–Friday: 10am–4pm
Saturday: 11am–2pm -
E-MAIL US
A member of the ORION XO team will respond as soon as possible.
-
FAQ
Find answers to commonly raised questions.
-
AFFILIATE PROGRAM
You can learn more about our program before signing up.
-
LIVE CHAT
We connect you with a member of our team when they are available.
-
BNPL
For any support inquiries regarding "buy now, pay later," please reach out to Mintpay.