Nacific Fresh Herb Origin Toner + Cream

✔ Nacific Fresh Herb Origin Toner 150ml

• Helps minimize enlarged pores
• Brightening and Hydrating
• Even out skin tone
• Treat acne-prone skin
• Reduce signs of aging

✔ Nacific Fresh Herb Origin Cream 50ml

• A moisturizer that features triple-layering technology and chamomile flower water to boost hydration with anti-aging benefits.
• To moisturise, brighten and rejuvenate.
• Camomile flower extract hydrates and soothes stressed skin.
• Nymphaea alba (white water lily) flower extract contains antioxidant that lets you combat premature ageing, leaving skin elastic and youthful-looking.

✔ Nacific Fresh Herb Origin Toner 150ml

• Calendula officinalis flower - A wound healing plant extract containing flavanoids that have anti-inflammatory and antioxidant abilities.

• Niacinamide - Stimulates natural ceramide-production and fades hyperpigmentation. Leads to firm, even-toned skin.

✔ Nacific Fresh Herb Origin Cream 50ml

• Adenosine - firms the skin and delivers anti-aging care
• Shea Butter - boosts hydration, repairs skin barrier, and nourishes
• Niacinamide - brightens, fades dark spots, improves uneven skin texture
• Bergamot Fruit Oil - antibacterial, balances oil levels, unclogs pores

✔ Nacific Fresh Herb Origin Toner 150ml

• As toner Saturate a cotton pad with a proper amount of toner and swipe over skin.
• As cleansing water You may add 2 caps of toner into 500ml water when cleansing. Pat dry.
• Wash skin wastes off thoroughly with the cleanser.
Take an appropriate amount on a cotton pad and gently wash your skin with it.
• Pat your face lightly with your hands to let it absorbed.

✔ Nacific Fresh Herb Origin Cream 50ml

• After washing your face, use a toner to smooth your skin.
• Take an appropriate amount and spread smoothly on the face and neck.
• Pat your face lightly to let remaining toner absorbed.

✔ Nacific Fresh Herb Origin Toner 150ml

Calendula officinalis flower water(82.328%), Glycerin, Butylene Glycol, 1,2-Hexanediol, Niacinamide, Betaine, Calendula officinalis Flower Extract(0.5%), Calendula Officinalis Extract(0.2%), Avena Sativa (Oat) Kernel Extract, Water, Nymphaea Alba Flower Extract, Sodium Palmitoyl Proline, Dipropylene Glycol, C12-14 Pareth-12, Allantoin, Xanthan Gum, Adenosine, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Coptis Japonica Root Extract, Theobroma Cacao (Cocoa) Seed Extract, Dextrin, Disodium EDTA, Ethylhexylglycerin

✔ Nacific Fresh Herb Origin Cream 50ml

Water, Sorbitan Isostearate, Polyisobutene, Glycerin, Nymphaea Alba (White Water Lily) Flower Extract, Sorbitan Sesquioleate, Polyacrylate-13, Betaine, Cetyl Ethylhexanoate, Polysorbate 20, Citric Acid, Niacinamide, Dimethicone, Adenosine, Glyceryl Stearate, Butyrospermum Parkii (Shea) Butter, Xanthan Gum, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Polysorbate 80, PEG-100 Stearate, Carbomer, Butylene Glycol, 1,2-Hexanediol, Anthemis Nobilis Flower Water (63%), Disodium EDTA, Caprylic/Capric Triglyceride, Cetearyl Alcohol, Dipropylene Glycol, Sodium Palmitoyl Proline, Tromethamine

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method: Trans Express (cash on delivery) / Prompt Xpress (paid orders)

Estimated delivery time: Trans Express 1-4 business days / Prompt Xpress 1-3 business days

Shipment cost: Trans Express Rs.450 / Prompt Xpress Rs.450

*Paid orders placed before 10:30am (local time) will be delivered in 1-2 working days. Orders placed after 10:30am will take an additional working day.

*The courier service will call you before delivery to confirm your address and delivery time. If they are unable to reach you, the delivery will be delayed.

Delivery delays can occasionally occur.

ORION XO does not offer refunds or exchanges on any products, unless you have received a damaged or faulty product or an incorrect product instead of what you ordered.

Can I cancel a paid order and get a refund?

We don’t cancel any paid order after placing due to any reason, including card payments, mint pay, koko pay, and bank transfers. Therefore, please place your order after carefully considering.

How long do I have to cancel a cash on delivery order after placing it?

We can cancel cash on delivery orders within 1 hour after placing, if you have requested. After 1 hour, please refrain from asking for cancellations.

Do you offer refunds or exchanges for issues like pump malfunction or dropper breakage?

We don’t offer refunds or exchanges due to reasons such as the pump not working or the dropper breaking while in use. However, if there is any damage, you can request a refund within 3 days after the product is delivered.

I received a damaged or faulty product

If you have received a damaged or faulty item from ORION XO, we apologize for the inconvenience. We take great care to prevent any damages during transit, but it is possible that problems may occur.

To resolve the issue, please message us via WhatsApp at +94768400945 or email support@orionxoxo.lk within 48 hours after receiving the package. Please note that we are arranging an exchange for the same item only (no refunds or exchanges with other products).

Please include a brief description of the problem as well as a photo of the impacted item. Remember to provide the order number and your name as they appear on the invoice. Then, as quickly as possible, we can arrange for a replacement or another option.

The product must be returned and received by us unopened, unused, and in its original packaging. 

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

What should I do if I receive an incorrect item?

We understand the frustration of receiving an incorrect item after you have placed an order. We strive to ensure that our customers get exactly what they ordered. Unfortunately, mistakes do occur from time to time, and for that we apologize.

If you have received an incorrect item, please WhatsApp at +94768400945 or email support@orionxoxo.lk within 3 days after receiving your order with a photo of the incorrect item and invoice. Remember to mention the order number and your name according to the invoice. Then we can arrange a replacement as soon as possible.

The product must be returned and received by us unopened, unused, and in its original packaging. 

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

Even though I paid, one item is missing from my order. 

If you haven’t received all of the products that you have ordered, we apologize for the inconvenience. Also, we will arrange a replacement or refund as soon as possible.

Please contact us via WhatsApp at +94768400945 or email support@orionxoxo.lk within 3 days of receiving your order, including photo(s) of the received items and the invoice. Remember to mention the order number and your name according to the invoice.

We have photos for each order that we have taken before packing. As soon as we receive a complaint, we will recheck it with a photo and arrange for a new product or a refund according to your instructions.

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

My skin got irritated after using the product.

If your skin becomes irritated or shows signs of an allergic reaction, stop using the product immediately.

However, we do not accept returns, exchanges, or refunds for any of our products in cases of skin reactions, including allergic reactions.

Individual skin sensitivities or allergies to an ingredient cannot be predicted by us. We have mentioned the full list of ingredients on our website for each product.

Therefore, please read and review all products' details and ingredients carefully.

We stand by the quality of the products we sell, but certain ingredients may cause irritation. Therefore, don’t make a purchase unless you’re sure about the product or ingredients.

We strongly advise customers to do research or consult with a doctor before purchasing skincare products if they’re worried about allergy reactions, refunds, or exchanges.

Skincare brands can change the ingredients in their products from time to time. Therefore, remember to check the ingredients each time you’re purchasing, even if you've purchased the same item multiple times before.

Also, we strongly advise customers to read the product labels carefully or consult with a doctor before using any new skincare product.

We strongly recommend a patch test before application.

We cannot guarantee that customers will not experience skin reactions, and we will not be responsible.

If you are pregnant or breastfeeding, or if you have health concerns, please consult your physician before purchasing or using products.

What can I do if the product is not working for me?

We understand that it can be disappointing when a product does not work for you as expected. Unfortunately, we are unable to return or exchange any products for this reason.

Each skincare product is not the same for everyone.

We cannot guarantee that customers will always receive the results mentioned in product descriptions.

We apologize for any inconvenience.

What should I do if I am dissatisfied with the product or the color is not suitable for me after trying it on?

Unfortunately, our return policy does not cover situations such as not being as expected, disliking the product, disliking the fragrance, not receiving expected results, or disliking the color after trying it on.

We cannot refund or exchange any skincare or makeup product due to your not being satisfied with the product or the colors not matching. We strongly recommend that our customers take the time to do careful research before making a purchase.

We cannot guarantee that customers will receive the exact colors shown in the photos. 

What can I do if I purchase the wrong product by mistake?

Due to the unique nature of this business and for hygiene reasons, we do not offer exchanges for products ordered mistakenly. Therefore, please choose your products carefully.

Is it possible to cancel my order after it has been shipped from the store?

We are unable to cancel orders once they have been dispatched from our store for any reason. 

Can I get a refund because my order was delayed?

We cannot cancel the orders due to delays unless it’s more than 8 business days after they've been dispatched from our store.

We aim to deliver packages within 2-4 business days within the Southern and Western Provinces, and within 3-5 business days throughout the rest of the provinces.

But sometimes these schedules can be changed due to holidays and unexpected situations.

If we can’t deliver the package within 8 business days after dispatch, you can ask to cancel the order and receive a refund.

Also, packages can be delayed due to incorrect delivery details and incorrect contact numbers provided by customers, and customers are not answering phones. Due to those reasons, we cannot cancel the orders. We are trying to fix errors and deliver packages at least within 14 business days after dispatch. If we are unable to arrange the package within 14 business days, the customer may cancel or receive a refund. Also, we can cancel the order and issue a refund.

Last updated: 06/08/2023

NACIFIC is a Korean beauty brand that offers a wide range of high-quality skincare and makeup products. Their products are designed to suit all skin types and preferences, so you can find the perfect product for your own individual needs.

NACIFIC products are gentle yet effective, and their formulations use natural ingredients that are beneficial for the skin. Their products are also affordable, so you can get the best possible value for your money.

So you can be sure that you're getting the real thing when you shop with us. We offer a wide range of NACIFIC products, so you can find exactly what you need to get the perfect k-beauty look.

Shop with ORION XO today and discover the best of Korean beauty!