COSRX The Vitamin C 23 Serum 20ml

Fighting against Skin Aging!

Clinical Results in 4 weeks

• 16.26% improvement of pigmentation (visible melasma and blemishes)
• 32.89% improvement of triple-complexion skin tone (red skin tone)
• 32.36% effect of brightening (skin radiance)
• 16.36% improvement of elasticity (internal elasticity)
• 38.65% improvement of pore (volume)
• 27.18% improvement of pore (count)
• 4.18% improvement of skin age

💚 23% Vitamin C :
• Fades acne scars and brightens complexion by blocking the synthesis of melanin caused by UV exposure

💚 Tocotrienol :
• Super vitamin E, boasts up to 50 times greater antioxidizing effect than tocopherol

💚 Sodium Hyaluronate :
• Strong moisture retention properties to maintain hydration

💚 Allantoin :
• Soothes and relieves irritation

• After cleansing, during the serum phase, shake the bottle lightly once or twice from side to side and apply a few drops to the skin.
• Use fingertips to gently massage and absorb the serum, starting from the inside of the face working towards the edges.

* For the first use, attach the enclosed dropper in the product package.
* Recommended to use within 2 months of opening due to active ingredient protection.
* Highly concentrated serum should only be used in the evening? NO! This serum can be used in the morning and/or afternoon.
* If applied in the morning, be sure to use with a SPF of 30 or higher.

⚠️ Cautions

Precautions for storing and handling high-content Vitamin C products

1. Gas can be generated due to the nature of vitamin C.
2. When opening the cap, it may make a sound.
3. With a specially designed cap to seal vitamin C, it can be safely stored by controlling the gas generated inside the container.
4. If you shake it before opening, it may overflow, so shake lightly, from left to right after fastening the pipette.
5. Extra room in the container has been secured for safe use.
6. Vitamin C products are recommended to be used within 2 months of opening due to easy discoloration caused by oxidation.
7. Keep it away from high temperatures and direct sunlight.
8. It is recommended to be stored in the refrigerator when it is not being used every day after fastening the pipette.
9. Keeping it refrigerated can help maintain the freshness of the vitamin C.

❄️ KEEP REFRIGERATED (3-100C) ❄️
* Please use immediately after purchase and store upright in refrigerator once opened.

Water, Ascorbic Acid(23%), Propanediol, Dimethicone, Tromethamine, Panthenol, Ethyl Ascorbyl Ether, Squalane, Caffeine, Sodium Chloride, Sodium Hyaluronate, Sodium Sulfite, Disodium EDTA, Glutathione, Adenosine, Acetyl Glucosamine, Gardenia Florida Fruit Extract, Allantoin, Dextrin, Tocotrienols, Tocopherol, Elaeis Guineensis (Palm) Oil, Butylene Glycol, Arginine, Niacinamide, Pentylene Glycol, Alcohol Denat., Helianthus Annuus (Sunflower) Seed Oil, Glycyrrhiza Glabra (Licorice) Root Extract, Methyl Trimethicone, Carthamus Tinctorius (Safflower) Seed Oil, Camellia Japonica Seed Oil, Daucus Carota Sativa (Carrot) Root Extract, Beta-Carotene

* The manufacturer reserves the right to make changes to the ingredients in this product. For the most accurate and up-to-date listing of the components, please check the product packaging.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method: Trans Express (cash on delivery) / Prompt Xpress (paid orders)

Estimated delivery time: Trans Express 1-4 business days / Prompt Xpress 1-3 business days

Shipment cost: Trans Express Rs.450 / Prompt Xpress Rs.450

*Paid orders placed before 10:30am (local time) will be delivered in 1-2 working days. Orders placed after 10:30am will take an additional working day.

*The courier service will call you before delivery to confirm your address and delivery time. If they are unable to reach you, the delivery will be delayed.

Delivery delays can occasionally occur.

ORION XO does not offer refunds or exchanges on any products, unless you have received a damaged or faulty product or an incorrect product instead of what you ordered.

I received a damaged or faulty product

If you have received a damaged or faulty item from ORION XO, we apologize for the inconvenience. We take great care to prevent any damages during transit, but it is possible that problems may occur.

To resolve the issue, please message us via WhatsApp at +94768400945 or email support@orionxoxo.lk within 3 days after receiving the package.

Please include a brief description of the problem as well as a photo of the impacted item. Remember to provide the order number and your name as they appear on the invoice. Then, as quickly as possible, we can arrange for a replacement or another option.

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

What should I do if I receive an incorrect item?

We understand the frustration of receiving an incorrect item after you have placed an order. We strive to ensure that our customers get exactly what they ordered. Unfortunately, mistakes do occur from time to time, and for that we apologize.

If you have received an incorrect item, please WhatsApp at +94768400945 or email support@orionxoxo.lk within 3 days after receiving your order with a photo of the incorrect item and invoice. Remember to mention the order number and your name according to the invoice. Then we can arrange a replacement as soon as possible.

The product must be returned and received by us unopened, unused, and in its original packaging. 

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

Even though I paid, one item is missing from my order. 

If you haven’t received all of the products that you have ordered, we apologize for the inconvenience. Also, we will arrange a replacement or refund as soon as possible.

Please contact us via WhatsApp at +94768400945 or email support@orionxoxo.lk within 3 days of receiving your order, including photo(s) of the received items and the invoice. Remember to mention the order number and your name according to the invoice.

We have photos for each order that we have taken before packing. As soon as we receive a complaint, we will recheck it with a photo and arrange for a new product or a refund according to your instructions.

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

My skin got irritated after using the product.

If your skin becomes irritated or shows signs of an allergic reaction, stop using the product immediately.

However, we do not accept returns, exchanges, or refunds for any of our products in cases of skin reactions, including allergic reactions.

Individual skin sensitivities or allergies to an ingredient cannot be predicted by us. We have mentioned the full list of ingredients on our website for each product.

Therefore, please read and review all products' details and ingredients carefully.

We stand by the quality of the products we sell, but certain ingredients may cause irritation. Therefore, don’t make a purchase unless you’re sure about the product or ingredients.

We strongly advise customers to do research or consult with a doctor before purchasing skincare products if they’re worried about allergy reactions, refunds, or exchanges.

Skincare brands can change the ingredients in their products from time to time. Therefore, remember to check the ingredients each time you’re purchasing, even if you've purchased the same item multiple times before.

Also, we strongly advise customers to read the product labels carefully or consult with a doctor before using any new skincare product.

We strongly recommend a patch test before application.

We cannot guarantee that customers will not experience skin reactions, and we will not be responsible.

If you are pregnant or breastfeeding, or if you have health concerns, please consult your physician before purchasing or using products.

What can I do if the product is not working for me?

We understand that it can be disappointing when a product does not work for you as expected. Unfortunately, we are unable to return or exchange any products for this reason.

Each skincare product is not the same for everyone.

We cannot guarantee that customers will always receive the results mentioned in product descriptions.

We apologize for any inconvenience.

What should I do if I am dissatisfied with the product or the color is not suitable for me after trying it on?

Unfortunately, our return policy does not cover situations such as not being as expected, disliking the product, disliking the fragrance, disliking the color, or disliking the color after trying it on.

We cannot refund or exchange any skincare or makeup product due to your not being satisfied with the product or the colors not matching. We strongly recommend that our customers take the time to do careful research before making a purchase.

We cannot guarantee that customers will receive the exact colors shown in the photos. 

What can I do if I purchase the wrong product by mistake?

If you have purchased the wrong product by mistake, unfortunately, we cannot refund or exchange the item, so please choose carefully.

Is it possible to cancel my order after it has been shipped from the store?

We are unable to cancel orders once they have been dispatched from our store for any reason. 

Can I get a refund because my order was delayed?

We cannot cancel the orders due to delays unless it’s more than 8 business days after they've been dispatched from our store.

We aim to deliver packages within 2-4 business days within the Southern and Western Provinces, and within 3-5 business days throughout the rest of the provinces.

But sometimes these schedules can be changed due to holidays and unexpected situations.

If we can’t deliver the package within 8 business days after dispatch, you can ask to cancel the order and receive a refund.

Also, packages can be delayed due to incorrect delivery details and incorrect contact numbers provided by customers, and customers are not answering phones. Due to those reasons, we cannot cancel the orders. We are trying to fix errors and deliver packages at least within 14 business days after dispatch. If we are unable to arrange the package within 14 business days, the customer may cancel or receive a refund. Also, we can cancel the order and issue a refund.

COSRX is a Korean skincare brand that is quickly becoming one of the most popular choices among beauty enthusiasts. It is known for its simple, effective, and affordable products that focus on using natural and gentle ingredients to improve the skin.

COSRX's most popular products include their BHA Blackhead Power Liquid, Advanced Snail 96 Mucin Power Essence, and Galactomyces 95 Whitening Power Essence. All of these products have garnered rave reviews for their effectiveness at addressing a range of skin concerns, from acne and blackheads to wrinkles and dullness.

COSRX's commitment to creating safe and reliable products has made them a top choice for those looking for effective skincare solutions.

Shop our collection of COSRX products today and experience the difference! From powerful acne treatments to hydrating moisturisers, we have everything you need to achieve healthy and beautiful skin. Trust us, your skin will thank you for using COSRX!