AROMATICA Ritual Hair Oil Lavender & Patchouli 50ml

✔ SILICONE-FREE HAIR OIL
• We know of silicon's bad reputation, but did you know of it destructive impact on the environment? Non-biodegradable, silicone will flow into water and contribute to polluting the ocean. The EU has restricted the use of silicone in wash-off cosmetics since February 2020 due to environmental toxicity concerns.

✔ SOFT AND EASY APPLICATION
• Even without silicone, this plant-derived hair oil is still soft to touch. Use moderately as a small amount can take you far.

✔ ESTORES RADIANCE
• Plant-based oils such as pracaxi oil that strengthens hair, heat-resistant almond oil, and UV-resistant baobab oil coat cuticles to protect hair. Moringa, argan kernel, and jojoba oils nourish and moisturize and provides remedy to brittle hair. Sweet almond, coconut, and rosehip oil give shine and elasticity to weakened hair strands that often breaks during brushing.

🌿 Heat Protecting
• Pracaxia, Babasu

🌿 Nutrition and Moisturization
• Morringa, Argan Cornell, Jojoba

🌿 Luster and Elasticity
• Sweetmond, Coconut, Rosehip

🌿 Essential Oil
• Lavender, Patchouli, Rosewood, Ylang Ylang, Bergamot, Orange Sweet

✔ JUST ONE PUMP
• The formulation is thin and glides on easily, but with a silicone-free formula avoid using in large amounts. Adjust accordingly to your hair length and volume.
- Pump 1-2 times if your hair falls above the shoulder.
- Pump 2-4 times if your hair falls below the shoulder.

✔ HOW TO APPLY CLUMP-FREE
• After your hair ritual, towel dry your hair.
• Pump the oil onto your palm and rub the product between your palms. (If you pump directly on the hair or apply it without rubbing it in the palm of your hand, it may cause your hair to clump together.)
• Apply from the mid-section of your hair and comb through with your finger to spread the product evenly.
• It is recommended to use the WOODEN SCALP BRUSH to brush your hair.

✔ Take a moderate amount to gently apply on wet hair. Specifically suitable for dry and damaged hair, apply thoroughly to restore health and shine while strengthening your hair.

✔ Refreshing and silicon-free! You can experince no stickiness even if you do not rinse your hands.

✔ If you apply to hair before going to bed, it helps restore healthy hair by supplying nutrition to dry and damaged hair. This product is made from plant-based oils; thus, you do not need to worry about geting it on your face while you sleep.

✔ The oil formula is light. So, please put it close to the palm of your hand and tehn pump it.

Isopropyl Myristate, Ethylhexyl Palmitate, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Hydrogenated Farnesene (C13-15 Alkane), Propylene Glycol Dicaprylate/Dicaprate, Pentaclethra Macroloba Seed Oil, Argania Spinosa Kernel Oil, Orbignya Oleifera Seed Oil, Moringa Oleifera Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Vegetable Oil, Cocos Nucifera (Coconut) Oil, Tocopherol, Lavandula Angustifolia (Lavender) Oil, Aniba Rosodora (Rosewood) Wood Oil, Rosa Canina Fruit Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Cananga Odorata Flower Oil, Pogostemon Cablin Oil, Coco-Caprylate/Caprate, *Limonene, *Linalool, *Citral, *Benzyl Benzoate, *Geraniol

* The manufacturer reserves the right to make changes to the ingredients in this product. For the most accurate and up-to-date listing of the components, please check the product packaging.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method: Trans Express (cash on delivery) / Prompt Xpress (paid orders)

Estimated delivery time: Trans Express 1-4 business days / Prompt Xpress 1-3 business days

Shipment cost: Trans Express Rs.450 / Prompt Xpress Rs.450

*Paid orders placed before 10:30am (local time) will be delivered in 1-2 working days. Orders placed after 10:30am will take an additional working day.

*The courier service will call you before delivery to confirm your address and delivery time. If they are unable to reach you, the delivery will be delayed.

Delivery delays can occasionally occur.

ORION XO does not offer refunds or exchanges on any products, unless you have received a damaged or faulty product or an incorrect product instead of what you ordered.

Can I cancel a paid order and get a refund?

We don’t cancel any paid order after placing due to any reason, including card payments, mint pay, koko pay, and bank transfers. Therefore, please place your order after carefully considering.

How long do I have to cancel a cash on delivery order after placing it?

We can cancel cash on delivery orders within 1 hour after placing, if you have requested. After 1 hour, please refrain from asking for cancellations.

Do you offer refunds or exchanges for issues like pump malfunction or dropper breakage?

We don’t offer refunds or exchanges due to reasons such as the pump not working or the dropper breaking while in use. However, if there is any damage, you can request a refund within 3 days after the product is delivered.

I received a damaged or faulty product

If you have received a damaged or faulty item from ORION XO, we apologize for the inconvenience. We take great care to prevent any damages during transit, but it is possible that problems may occur.

To resolve the issue, please message us via WhatsApp at +94768400945 or email support@orionxoxo.lk within 48 hours after receiving the package. Please note that we are arranging an exchange for the same item only (no refunds or exchanges with other products).

Please include a brief description of the problem as well as a photo of the impacted item. Remember to provide the order number and your name as they appear on the invoice. Then, as quickly as possible, we can arrange for a replacement or another option.

The product must be returned and received by us unopened, unused, and in its original packaging. 

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

What should I do if I receive an incorrect item?

We understand the frustration of receiving an incorrect item after you have placed an order. We strive to ensure that our customers get exactly what they ordered. Unfortunately, mistakes do occur from time to time, and for that we apologize.

If you have received an incorrect item, please WhatsApp at +94768400945 or email support@orionxoxo.lk within 3 days after receiving your order with a photo of the incorrect item and invoice. Remember to mention the order number and your name according to the invoice. Then we can arrange a replacement as soon as possible.

The product must be returned and received by us unopened, unused, and in its original packaging. 

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

Even though I paid, one item is missing from my order. 

If you haven’t received all of the products that you have ordered, we apologize for the inconvenience. Also, we will arrange a replacement or refund as soon as possible.

Please contact us via WhatsApp at +94768400945 or email support@orionxoxo.lk within 3 days of receiving your order, including photo(s) of the received items and the invoice. Remember to mention the order number and your name according to the invoice.

We have photos for each order that we have taken before packing. As soon as we receive a complaint, we will recheck it with a photo and arrange for a new product or a refund according to your instructions.

Thank you for your understanding and for being a valued customer of ORION XO.

(A member of our Customer Service team will contact you through email or WhatsApp within 24 hours with instructions, although responses may be delayed due to holidays.)

My skin got irritated after using the product.

If your skin becomes irritated or shows signs of an allergic reaction, stop using the product immediately.

However, we do not accept returns, exchanges, or refunds for any of our products in cases of skin reactions, including allergic reactions.

Individual skin sensitivities or allergies to an ingredient cannot be predicted by us. We have mentioned the full list of ingredients on our website for each product.

Therefore, please read and review all products' details and ingredients carefully.

We stand by the quality of the products we sell, but certain ingredients may cause irritation. Therefore, don’t make a purchase unless you’re sure about the product or ingredients.

We strongly advise customers to do research or consult with a doctor before purchasing skincare products if they’re worried about allergy reactions, refunds, or exchanges.

Skincare brands can change the ingredients in their products from time to time. Therefore, remember to check the ingredients each time you’re purchasing, even if you've purchased the same item multiple times before.

Also, we strongly advise customers to read the product labels carefully or consult with a doctor before using any new skincare product.

We strongly recommend a patch test before application.

We cannot guarantee that customers will not experience skin reactions, and we will not be responsible.

If you are pregnant or breastfeeding, or if you have health concerns, please consult your physician before purchasing or using products.

What can I do if the product is not working for me?

We understand that it can be disappointing when a product does not work for you as expected. Unfortunately, we are unable to return or exchange any products for this reason.

Each skincare product is not the same for everyone.

We cannot guarantee that customers will always receive the results mentioned in product descriptions.

We apologize for any inconvenience.

What should I do if I am dissatisfied with the product or the color is not suitable for me after trying it on?

Unfortunately, our return policy does not cover situations such as not being as expected, disliking the product, disliking the fragrance, not receiving expected results, or disliking the color after trying it on.

We cannot refund or exchange any skincare or makeup product due to your not being satisfied with the product or the colors not matching. We strongly recommend that our customers take the time to do careful research before making a purchase.

We cannot guarantee that customers will receive the exact colors shown in the photos. 

What can I do if I purchase the wrong product by mistake?

Due to the unique nature of this business and for hygiene reasons, we do not offer exchanges for products ordered mistakenly. Therefore, please choose your products carefully.

Is it possible to cancel my order after it has been shipped from the store?

We are unable to cancel orders once they have been dispatched from our store for any reason. 

Can I get a refund because my order was delayed?

We cannot cancel the orders due to delays unless it’s more than 8 business days after they've been dispatched from our store.

We aim to deliver packages within 2-4 business days within the Southern and Western Provinces, and within 3-5 business days throughout the rest of the provinces.

But sometimes these schedules can be changed due to holidays and unexpected situations.

If we can’t deliver the package within 8 business days after dispatch, you can ask to cancel the order and receive a refund.

Also, packages can be delayed due to incorrect delivery details and incorrect contact numbers provided by customers, and customers are not answering phones. Due to those reasons, we cannot cancel the orders. We are trying to fix errors and deliver packages at least within 14 business days after dispatch. If we are unable to arrange the package within 14 business days, the customer may cancel or receive a refund. Also, we can cancel the order and issue a refund.

Last updated: 06/08/2023

AROMATICA is a brand that prioritizes natural ingredients in the development of its products, showing a deep care for its customers and the environment. All of the brand's skin, body, and hair care products are 100% made in Korea and undergo thorough testing to minimize the presence of pollutants. AROMATICA's Rose Absolute First Serum and 95% Organic Aloe Vera Gel are among its most popular products, known for their effectiveness and high-quality ingredients. As an authorized retailer of AROMATICA, YesStyle offers access to these sought-after products for customers who value natural, eco-friendly skincare options.